Score the lowest price possible, period.

Circuit City Price Match Guarantee

  • How Does It Work?

    Transparency in pricing is our goal and to prove it we back up our prices with a price match guarantee. Our price match guarantee benefits you in two ways:



    • We guarantee to match competitor prices within two weeks of your purchase
    • We guarantee to match our own prices within two weeks of your purchase


    Sounds pretty good right? We think so! Here's the fine print:

    First, we vow to match the pricing on items sold by valid competitors within a full two weeks of your purchase. Valid competitors are Amazon.com, Bhphotovideo.com, Crutchfield.com, Walmart.com, HP.com, Target.com and BestBuy.com.

    Products from Amazon and Walmart must be sold and shipped directly by Amazon.com and Walmart.com (Marketplaces excluded).

    Valid Competitor + Lower Price = Refund of Difference


    We also also guarantee to match our own prices if they go below your purchase price within two weeks of your purchase. This means if you purchase an item and we lower the price within 14 days of your purchase we'll refund you the difference.


    Circuit City Price Drop = Refund of Difference

  • How Can I Use It?

    If you buy an item from Circuit City and within 7 days you find it at a currently available lower price at Circuit City, circuitcity.com or a valid competitor as previously stated, simply give us a ring to show us the lower price you found and we will refund you the difference.

    Still sounding good? Perfect! Here are some guidelines you need to know:

    • The manufacturer and model number of both products must be identical.

    • The product must be immediately available at a qualifying online retailer, or a local competitor.

    • Price matches for competitors will be honored at direct competitors only.
  • Price Match Exclusions:

    We realize much of ecommerce is a constant price game, and with that in mind we do have to place a few stipulations on our price match guarantee. These exclusions and limitations allow us to keep our prices competitive and our price match fair for all parties.

    Here's what you need to know:


    - We don't price match competitors' or our own local or special events (e.g., grand opening, anniversary, clearance, timed sales or liquidation sales, "Black Friday" or "Cyber Monday" sales). We don't price match products shipped by third-party marketplace sellers (such as those on Amazon). We do not price match taxes, warranties, typographical errors, or merchandise credits. Refurbished items and clearance items are not eligible for a price match. This policy is subject to change without notice.
    - We don't price match any products within TV category

  • What Does the Price Match Guarantee Not Cover?

    To ensure you know how to get the lowest price, we’ve listed out the circumstances and products our price match does not cover below.

    Our price match does not cover:

    • • The online prices of retailers not listed in the Exclusions section.
    • • Contract cell phones sold by any online retailer.
    • • Products shipped from or sold by third-party sellers on websites.
    • • Circuit City Education and Circuit City For Business transactions.
    • • Competitors' service prices (including delivery and installation charges), pre-order and trade-in offers, eBay store offers, and special daily or hourly sales.
    • • Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, rent/lease to own items, Point of Sale Activation cards, video game discounts related to a membership program, and items for sale from Thanksgiving Day through the Monday after Thanksgiving, whether offered by Circuit City or a competitor.
  • How Do I Request a Price Match from Circuit City?

    We strive to make scoring the lowest price a hassle-free experience. This section will walk you through the process of how to make a price match request and explain some other details you’ll want to keep in mind.

    • • When making a purchase, or during the return and exchange period, price match requests from Circuitcity.com are handled via phone. Please call 877-234-8013 for a Circuitcity.com price match request. Please tell us about the lower price that is still in effect that you want Circuit City to price match. Circuit City will then review and verify the price match request.
    • • Circuitcity.com price match requests cannot be completed via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a Smartphone application/website, a price match request after a purchase from Circuitcity.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
    • * Price match guarantee is subject to change at any time without notice.